Requests and Disputes Trainee (Italian Speaker)
Bruttó órabér
2400Ft/óra
Megbízó: Sanofi Aventis
Munkaidő sáv
Heti 30 óra fölött
Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide.
Kategória
Irodai
Cégbemutató
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
Feladatok
- Collect and register inquiries, requests, claims, returns from external and internal customers in a timely manner, based on predefined priorities.
- Manage incoming customer calls and monitor new cases coming via email
- Aim for “first call resolution” practice especially for requests
- Classify and Assign cases to the responsible resolution team/colleagues if first call resolution is not possible
- Support request/claim resolution process with additional data gathering and communication
- Monitor operational reports, follow-up on all requests and claims to secure resolution and communication to customer
Elvárások
- Ongoing university studies (active student status in Hungary)
- Fluent English and Italian language written and verbal
Munkaidő
- 30 hour availability/week
- Long-term student job
Amit kínálunk
- Flexible home office policy
- Trainee program opportunity
- Thesis support
- Paid leave
- Weekly Yoga/Pilates classes, Monthly Board Game Nights, Summer/Winter Events, Well-Being Lectures & Sport Clubs
- Months 1–3: gross HUF 2,400/hour, from the 4th month onward: gross HUF 2,600/hour
Előnyök
- Previous experience in communication area is a plus
Jelentkezés
Application only with English CV. If you have any questions, please contact me (ag.lilla@minddiak.hu).
Részletek
Kapcsolattartó: Dénes Roland (denes.roland@minddiak.hu)
Jelentkezés a munkára
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Ha hibát találsz, kérjük küldd el a jelentkezésed a kapcsolattartó e-mail címére!