Client Services Intern – Budapest XIII.

Bruttó órabér

2550Ft/óra

Megbízó: BlackRock Hungary Kft.

Munkaidő sáv
Heti 20-30 óra között

Kick-start your career at one of the world's leading asset management companies! Join BlackRock's international team and gain hands-on experience in proposal management, content development, and cross-functional collaboration while working on projects that support clients around the globe.

Cégbemutató

As the world’s largest asset manager and a leading provider of financial technology, BlackRock’s purpose is to help more and more people experience financial well-being. Founded in 1988 and based in New York City, BlackRock operates globally, with more than 70 offices spanning 40 countries, and clients in over 100 countries. They opened their Budapest Innovation Hub in 2017, with the idea that technology and finance go hand-in-hand – something they’ve believed since their founding. As a firm and together with their clients, they work to create a more equitable and resilient world, today and for generations to come.


Feladatok
  • Ensure timely and accurate responses to high volume service activities for both internal and external clients
  • Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement
  • Be motivated to achieve or outperform on service-level agreements and client expectations
  • Embrace the use of technology and digital tools to deliver the highest level of service
  • Aim to achieve excellent results in client satisfaction surveys and work closely with other team members to achieve overall strategic business objectives
  • Build relationships and collaborate closely with internal partners to ensure a seamless delivery of service
  • Handle client concerns in a timely and sensitive manner and in accordance with internal procedures
  • Facilitate the diagnosis of complex client service issues, identify the source of service deficiencies and own their resolution

Elvárások
  • The position is open to applicants with active or passive student status who are in their final year of studies
  • Ongoing studies in Finance, Economics, Business, or related field
  • Fluency in written and spoken English is essential
  • Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint
  • Basic understanding of capital markets and financial instruments (e.g., equities, fixed income, and derivatives), gained through coursework, internships, or personal interest
  • Well-organized with strong attention to detail and the ability to manage multiple tasks and deadlines
  • Strong analytical and problem-solving skills with a collaborative, team-oriented mindset
  • Excellent interpersonal skills and the ability to build effective working relationships across teams
  • Strong written and verbal communication skills, with the confidence to interact with colleagues across different regions

Munkaidő
  • Availability to work 30 hours per week
  • 6-month opportunity with the possibility of extension
  • Flexible working schedule

Amit kínálunk
  • 2550 Ft/hour in gross
  • Internship confirmation
  • Opportunity to work partly from home (1 day/week)
  • Learning and development opportunities
  • Possibility to evolve and gain valuable experience
  • Potential to work towards a relevant professional qualification
  • Join one of the world’s leading asset management firms

Előnyök
  • Previous internship, part-time work, or relevant university project experience
  • Experience in proposal management, client service, sales support, or a related business function
  • Familiarity with proposal management tools (e.g., Responsive/RFPio, PMAPS, or Qvidian)
  • Progress toward professional qualifications such as the CFA or FRM

Jelentkezés

If you are interested in this position please fill in the form below, upload your English CV and click "apply".


Részletek

Szakterület:
Ügyfélszolgálat/ Vevőszolgálat
Munkakör:
Gazdasági
Tervezett kezdés dátuma:
As soon as possible
Szükséges nyelvismeret:
angolszóban: +++írásban: +++
Szükséges számítógépes ismeretek:
Irodai szoftver / MS Excel / Wordszint: ++
Irodai szoftver / MS PowerPointszint: ++
Szükséges végzettségek:
Érettségi

Kapcsolattartó: Dancs Zsófia (dancs.zsofia@minddiak.hu)

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