HR Customer Experience Trainee

Bruttó órabér


Megbízó: DIAGEO Business Services Centre

Munkaidő sáv
Heti 30 óra fölött

Are you motivated to gain experience in the field of HR at a multinational company? Would you like to get an insight into the day-to-day work of the HR Customer Experience Team's work? If your answer is yes and you speak English fluently then this is a great opportunity for you to gain valuable insights into the operations of Diageo. Do not hesitate to apply!


Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, their teams blend a diverse range of experience, knowledge and skills. They connect customers and consumers to their iconic products and create innovative experiences that bring people together to celebrate life.

  • Execute HR Operation processes and administrative tasks
  • Review every single ticket which is received and triage the activities as per the Responsible Matrix for Budapest centres
  • Ensure all service requests are reviewed which is in scope of customer experience centre which includes all WD Tasks / Managing employee queries outside Global Process delivery of Onboarding including Movers, Offboarding (in future) and giving Workday navigation support when it is need it
  • Make sure that CE Advisor participates in the process improvement and guarantee the right knowledge materials are updated
  • Monitor all pending tickets in SNOW and ensure right action is taken including follow-up to close the pending requests
  • Ensure all allocated tasks of all HR processes and markets are fully managed end to end to ensure seamless experience
  • Participate in Automation opportunities as advised by Team Leader or Manager
  • Flag any issues of the Market and be responsible for Managing Market stakeholders including HRBP, Local HR, ER Manager or JML Global process delivery teams

  • The position is open for applicants with active or passive university student status
  • Upper intermediate English knowledge both verbal & written
  • Knowledge of MS Office tools

Working hours

  • Being able to work at least 30-35 hours per week according to agreed schedule
  • Development opportunity for 5 months

Benefits of working at Diageo

  • Gross salary: 2000 Ft/hour
  • Home office opportunity
  • Easy to reach downtown location
  • Numerous professional and soft-skill trainings
  • Opportunity to climb up on the career ladder
  • Diageo won the Fittest Workplace Award, of course they have a gym
  • Urban legend is true, they do have a Rooftop Bar
  • Unique brands of Diageo are available in their staff shop

  • Additional language knowledge

How to apply

Please fill in the form below and upload your CV. We will contact you as soon as possible.


Humán erőforrás/Munkaügy / -
Tervezett kezdés dátuma:
Szükséges nyelvismeret:
angolszóban: ++írásban: ++
Szükséges számítógépes ismeretek:
Irodai szoftver / MS Excel / Wordszint: ++
Irodai szoftver / MS PowerPointszint: ++
Szükséges végzettségek:

Kapcsolattartó: Juhász Barbara (

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