IT Trainee

Bruttó órabér

2143Ft/óra

Megbízó: Howden Hungary Kft.

Munkaidő sáv

Heti 20-30 óra között

Are you interested in IT and studying in a similar field? Here is your chance to gain experience in a multinational company!

Kategória

For over 160 years, Howden has been at the forefront of developing engineered solutions for the needs of industrial processes. Today their technology and worldwide engineering expertise and services optimize their customers' vital processes throughout the world. This is ensured through a strong global network of experts, formed from responsive local service and delivery teams in more than 100 countries, who are familiar with local requirements and challenges.

Feladatok

Ability to manage workload according to ITIL best practices
To process all logged calls in a timely manner and within agreed SLA
To ensure that calls they are responsible for are continually managed, progressed and that end users are provided with
Sufficient detail through to resolution
To follow documented service delivery processes and to assist with major incident management and escalation
To create self-help knowledge articles based on implemented, proven provided solutions

Elvárások

Ongoing studies and active or passive Hungarian student status in the field of IT
Fluency in English is a must
Technical capability in Microsoft desktop support
Understanding of IT service delivery and using service desk solutions
Understanding of following documented processes
Excellent communication skills, both oral and written, in English language
Experience in the use of Microsoft Office products
Attention to detail and the ability to rapidly switch between competing priority issues

Munkaidő

At least 25 working hours per week
From Monday to Friday in flexible working hours

Amit kínálunk

2143 Ft/hour in gross
Hybrid schedule (3-4 days at home, 1-2 days at the office)
Showering facilities for cyclists and sportspeople
Workplace extras to facilitate working at the office: free coffee and different beverages, fruit day, a social corner
State-of-the-art technology and IT equipment: laptop, headset, workstation, 2 monitors per employee, Windows and O365 software
Accommodation for special needs and those with a physical disability
Global diverse community where people can support and learn from each other, celebrate successes and have fun in team buildings and programs
Opportunity to be involved in Howden's ESG “Bright Future” initiatives
Well-being initiatives and team buildings
Constant learning opportunities and challenges that help Howden's employees grow
Vertical and horizontal organizational movement
Professional practice and free e-learning opportunities

Jelentkezés

If you are interested in this position, please fill out the form below and upload your CV and click "apply". We will contact you as soon as possible.

Részletek

Szakterület:

IT/Informatika

Munkakör:

IT,Mérnök

Tervezett kezdés dátuma:

ASAP

Szükséges nyelvismeret:

angolszóban: +++írásban: +++

Szükséges számítógépes ismeretek:

Irodai szoftver / MS Excel / Wordszint: +++

Irodai szoftver / MS PowerPointszint: +++

Szükséges végzettségek:

Érettségi

Kapcsolattartó: Nagy Alexandra (nagy.alexandra@minddiak.hu)