Client Services Intern

• Ensure timely and accurate responses to high volume service activities for both internal and external clients
• Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement
• Be motivated to achieve or outperform on service-level agreements and client expectations
• Embrace the use of technology and digital tools to deliver the highest level of service
• Aim to achieve excellent results in client satisfaction surveys and work closely with other team members to achieve overall strategic business objectives
• Build relationships and collaborate closely with internal partners to ensure a seamless delivery of service
• Handle client concerns in a timely and sensitive manner and in accordance with internal procedures
• Facilitate the diagnosis of complex client service issues, identify the source of service deficiencies and own their resolution

• The position is open for applicants with active or passive student status for at least two more semesters
• Ongoing studies or background in Tech, Artificial Intelligence, or related field
• Fluency in written and spoken English is essential
• Excellent working knowledge of MS Office, including Outlook, Word, Excel and PowerPoint
• 1-3 years of experience in client service, operations, sales or portfolio management support
• A passion for serving clients by being responsive and empathetic
• A knack for breaking down inefficiencies and building things back up - but better
• Strong interpersonal and relationship-building skills
• Excellent written and oral communication skills, and comfort in working closely with clients and colleagues at all levels
• A high degree of emotional ownership over your work
• Strong planning and organizational skills with the ability to manage priorities to meet deadlines
• Excellent attention to detail and analytical skills with a slant toward problem solving

• Availability to work 30 hours per week
• One-year opportunity with the possibility of extension
• Flexible working schedule

• 2550 Ft/hour in gross
• Internship confirmation
• Opportunity to work partly from home (1 day/week)
• Learning and development opportunities
• Possibility to evolve and gain valuable experience
• Potential to work towards a relevant professional qualification
• Join one of the world’s leading asset management firms

• Interest in finance, asset management and a desire to learn

If you are interested in this position please fill in the form below, upload your English CV and click "apply".