Customer Service Intern
Bruttó órabér
2035Ft/óra
Megbízó: BP BSC Kft.
Munkaidő sáv
Heti 20-30 óra között
Do you speak English on a high level and are you available 20 hours a week? Do you want to work with a multinational company and help them with customer related tasks? If yes, then this opportunity is just for you! Join their team, and develop your career in an encouraging, forward-thinking environment!
Kategória
Gazdasági
Cégbemutató
BP is a global energy business involved in every aspect of the energy system. They are working towards delivering light, heat and mobility to millions of people, every day. They are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. They have a real contribution to make to the world’s ambition of a low carbon future. In Hungary, they operate bp’s Global Business Services organization.
Feladatok
- Support the European Fleet business and the Commercial Optimization team in the customer acquisition process.
- Contribute to the implementation of bp’s go-to-market strategy in new market segments through analytical and operational process tasks.
- Facilitate and optimize the onboarding of newly acquired customers to ensure the shortest possible onboarding time and a steep ramp-up curve.
- Understand and address customer needs on both tactical and operational levels to maximize performance against key metrics such as customer satisfaction, service level compliance, and business value.
- Collect, structure, and share customer insights; provide actionable recommendations to enhance the overall customer experience.
- Use relevant IT systems efficiently and accurately, ensuring full compliance with data security regulations.
- Support the development of a continuous improvement culture and promote collaboration across teams.
- Comply with bp’s HSSE (Health, Safety, Security, and Environment) policies as outlined in the bp employee handbook.
Elvárások
- Ongoing studies and active Hungarian student status for at least 6 more months
- Pursuing a bachelor’s or master's degree - already completed your first year at university
- Fluent English knowledge both written and verbal
- Proficiency in MS Office applications (Excel, Word)
- Ability to keep deadlines whilst under pressure without compromising accuracy
Munkaidő
- Long-term development opportunity
- Be able to invest at least 24 working hours per week according to agreed schedule
Amit kínálunk
- 2035 Ft/hour in gross
- A company culture where they respect their diverse and unified teams, where they are proud of their achievements and where fun and the mindset of giving back to our environment are highly valued
- Possibility to join their social communities and networks
- Chill-out and collaboration spaces in a modern office environment
- Learning and development opportunities to shape and advance your career path
- Opportunity to work partly from home
- Company laptop
Előnyök
- Experience in a similar field
Jelentkezés
If you are interested in this position, please fill out the form below and upload your CV. We will contact you as soon as possible.
Részletek
Kapcsolattartó: Barczikay Réka (barczikay.reka@minddiak.hu)
Jelentkezés a munkára
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